Shipping & Delivery Policy
Shipping Costs
- Standard UK Delivery (Royal Mail Tracked 48): £2.50 – approx. 2 days
- Express UK Delivery (Royal Mail Tracked 24): £3.55 – next day if ordered before 1pm
- Free Standard Shipping: On all orders over £30
Dispatch Times
All orders are carefully packed and shipped within 24 hours of purchase, Monday through Friday. Orders placed over the weekend will be dispatched on the following Monday.
Delivery Times
Standard delivery via Royal Mail Tracked 48 typically arrives within 2 days from dispatch. Express delivery via Royal Mail Tracked 24 is next-day when ordered before 1pm, Monday–Friday. You'll receive tracking information via email once your order has been sent.
Please note: during peak seasons (e.g. Christmas, Valentine's Day, Mother's Day), Royal Mail may experience delays beyond these estimated timeframes. We recommend ordering early during busy periods.
Free Shipping
Enjoy free standard delivery (Royal Mail Tracked 48, approx. 2 days) when you spend £30 or more. Express delivery charges still apply if you choose to upgrade to Royal Mail Tracked 24.
UK Coverage
We deliver throughout England, Scotland, Wales, and Northern Ireland.
Tracking
You'll receive tracking details via email once your order is dispatched.
Delivery Issues
If your order arrives damaged, please contact us within 48 hours with photos and we'll arrange a replacement or full refund immediately.